Bangkok Bank account verification issues? Tell us your story
Bangkok Bank has recently begun enforcing stricter account verification requirements, in line with new government directives aimed at boosting security and cracking down on cybercrime and scams. Customers have been asked to visit their branch with identification documents, such as a passport, to verify their account details.
However, many foreign customers have reported that their accounts were suspended — leaving them unable to withdraw cash, transfer funds, or pay bills.
Even after completing the verification process, some expats have reported their accounts being frozen for up to seven days.
Other banks are expected to adopt similar measures soon, as part of broader changes to Thailand’s banking and SIM card registration systems.
Share your story with Hua Hin Today
We are preparing a news story to help the community better understand what is happening and how it is affecting people.
If you have been impacted and are willing to share your experience, please email us at info@huahintoday.com or by completing our contact form.
Your story could help inform others and shed light on the challenges faced by foreign account holders.